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Privacy Policy and Terms of Use – Seven Heaven Vacation

Last updated: October 10, 2025

Seven Heaven Vacation LLC (EIN 99-4752892), based in Miami Beach, Florida – United States,
is responsible for processing the personal data collected through the website.
sevenheavenvacation.com and other digital channels.

1. Data collection

We collect personal information such as name, e-mail address, telephone number and country of origin,
booking data, accommodation preferences and browsing information.

Payment data is processed directly by the Airbnb and Booking platforms,
VRBO and other secure providers, without local storage on our servers.

2. Purpose of processing

We use personal data to:

  • Managing reservations and accommodation;
  • Offering support to guests;
  • Complying with legal and contractual obligations;
  • Send communications about promotions and offers;
  • Carry out occupancy and safety analyses of operations.

The legal bases for processing include performance of contract, consent and legitimate interest,
in accordance with Law No. 13,709/2018 (LGPD).

3. Data Sharing

The data can be shared with

  • Booking platforms: Airbnb, Booking, VRBO;
  • Management software: Stays, PriceLabs;
  • Marketing services: Google Ads, Meta Ads;
  • Operational providers responsible for technical support, hosting and security.

All partners have confidentiality agreements and follow the rules of the LGPD.

4. International Data Transfer

As we operate in Brazil and the United States, your data may be processed in both countries.
Seven Heaven Vacation complies with article 33 of the LGPD, using standard contractual clauses
that guarantee security and privacy equivalent to international standards.

5. Data retention and deletion

Data is only kept for as long as necessary to fulfill the purposes mentioned or as required by law.
After this period, the information is anonymized or securely deleted.

6. Rights of the Holder

You, the data subject, can exercise your rights under the LGPD, including:

  • Access to and correction of personal information;
  • Request exclusion or anonymization;
  • Data portability;
  • Revocation of consent;
  • Information on data sharing.

Applications should be sent to:
privacidade@sevenheavenvacation.com.

7. Cookies

We use cookies to:

  • Ensuring that the site works;
  • Obtain browsing statistics;
  • Personalize the experience and display relevant advertising.

You can manage your preferences via the cookie banner displayed when you access the site.
No non-essential cookies are installed without the user’s prior consent.

8. Information Security

We have adopted technical and administrative security measures, including:

  • Data encryption;
  • Access control;
  • Regular audits.

In the event of a security incident with a relevant risk, we will notify the
ANPD (National Data Protection Authority) and the affected data subjects, in accordance with article 48 of the LGPD.

9. Contact person in charge (DPO)

E-mail: dpo@sevenheavenvacation.com
Responsible: Privacy Sector – Seven Heaven Vacation

10. Terms of use

By accessing the Seven Heaven Vacation website, the user fully agrees to this Privacy Policy and the Terms of Use.

  • Property information and availability may change without prior notice;
  • All content on the site is protected by copyright;
  • Improper use of texts, images or trademarks will result in civil and criminal liability, in accordance with the applicable legislation.

11. Jurisdiction and Applicable Law

This Policy is governed by Brazilian and US law, depending on the location of the operation.
For issues related to Brazilian users, the competent jurisdiction is Porto Seguro/BA – Brazil.

Seven Heaven Vacation – More than accommodation, an unforgettable experience.